Speak to visitors
Ask who is there or give a short instruction without opening the door, when the camera position and live connection are suitable.
Two-way audio CCTV
See the event. Speak through the camera.
Compatible cameras let you listen during live view and speak through an onboard speaker using the app. Performance depends on the selected camera, internet connection and surrounding noise.
Live app conversation
Compatible camera options
Professional setup
Two-way connection
Talk from the mobile app
Compatible systems
ViewOpen the live camera feed in the app
ListenHear live sound when enabled
SpeakSend your voice through the camera
RespondAct on suitable alerts while connected
How it works
A conversation between your phone and camera.
Open the compatible app, select the live camera and use the talk control. Your phone sends your voice to the camera speaker while the camera microphone provides live sound.
- The camera must include a suitable microphone and speaker.
- Your recorder, app and network must support the function.
- A small delay can occur because the sound travels over the internet.
Camera to app
Listen during live view
Hear what the camera microphone detects, subject to its position and the environment.
App to camera
Press to speak
Your voice plays through the compatible camera's speaker for the person nearby.
Practical uses
Useful when a notification needs a response.
Two-way audio adds communication to the live view. It does not replace sensible security measures or guarantee that a person will respond.
Guide a delivery
Speak to a delivery driver while watching live. Whether a parcel can be left safely remains your decision and the driver's responsibility.
Address unexpected activity
Let someone know that you can see them. This may discourage unwanted behaviour, but no camera feature can guarantee deterrence.
Communicate at home
Use an appropriately positioned camera to speak with family on your private property, with the knowledge and privacy of household members in mind.
Product demonstration
See the feature in use.
Play the demonstration to see how two-way audio operates on a compatible setup. Your supplied system and app may look different.
Use audio responsibly
Speaking live and recording audio are not the same thing.
Live two-way talk may be used without storing every conversation, depending on the selected system and settings. Continuous audio recording is more intrusive and should not be switched on by default without a clear, justified need.
Check current ICO home CCTV guidance →Limit the viewKeep cameras within your property boundary where possible and capture only what you need.
Choose audio settings deliberatelyWe can explain the available settings; your use must suit the location and purpose.
Make people awareUse suitable signage and consider the privacy of visitors, neighbours and household members.
What affects performance
Good audio depends on the whole setup.
The word “two-way” describes the function, not a promise of telephone-quality sound in every situation.
Camera hardware
Microphone sensitivity, speaker output and camera design affect what both sides hear.
Network latency
Upload speed, mobile signal and congestion can introduce a delay or interrupted sound.
Camera position
Height, distance, wind, traffic and reflective surfaces can change sound quality.
Phone settings
The app needs the correct microphone, speaker and notification permissions to operate.
Build a connected system
Explore features that work alongside audio.
From guide price to installation
A clear route to the right system.
The online journey gives our team the starting information. We review the property and audio requirement before confirming equipment and price.
Build your guide price
Select the security products and property details that are relevant to you.
Send it for review
Submit your details so our team can check coverage, audio needs and installation requirements.
Confirm and arrange
We explain the recommended equipment, final quotation and available installation options.
Common questions
Before choosing two-way audio CCTV.
The installation review confirms compatibility, camera positions, settings and the final quotation.
Does every CCTV camera have two-way audio?
No. The camera needs a compatible microphone and speaker, and the recorder or app must support the function. The final quotation will identify the included cameras and features.
Is the conversation instant?
A short delay can occur because the sound travels through the camera, network, app and mobile connection. Connection quality affects the experience.
Does the camera record audio continuously?
Do not assume it does. Recording behaviour depends on the equipment and settings. Audio recording is more intrusive, so it should be configured deliberately and used only where appropriate.
Can I speak to delivery drivers?
Yes, when you receive the alert, have a suitable live connection and the person is within range of the speaker. It cannot guarantee that a parcel will be left or remain secure.
Will speaking through a camera deter an intruder?
It may make a person aware that the property is monitored, but behaviour cannot be predicted and deterrence is not guaranteed.
Are there privacy rules for CCTV audio?
Yes. Audio is more intrusive than video alone. If your system captures people beyond your property boundary, data protection rules may apply. Check current ICO guidance for your circumstances.
Is the online price the final quotation?
No. It is a guide price. We confirm the equipment, connectivity, access, cable routes and any non-standard work before issuing the final quotation.
Build your system
Get your smart security guide price.
Choose the systems you need and send the result to our team. We will review it with you before confirming the equipment, installation and final quotation.
The calculator provides a guide price. Equipment, access and installation requirements are confirmed before the final quotation.